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The Language of Confidence in Pharma

  • Writer: Hanna Hredil
    Hanna Hredil
  • 5 days ago
  • 4 min read

Confidence isn’t about having all the answers.

It’s about how you deliver what you do know—clearly, calmly, and with purpose.


In the pharmaceutical industry, your ideas, insights, and results only have impact if others can understand and trust them. But what happens when your English doesn’t feel strong enough? Or when self-doubt sneaks in during a cross-functional meeting, regulatory call, or scientific presentation?


Woman leading a meeting, standing and gesturing with papers. Five people seated around a glass table, whiteboard with notes in background.

You hesitate. You speak too fast or too quietly.

You add too many disclaimers like “I think” or “Maybe.”

You rely on vague words like “stuff,” “thing,” or “kind of.”

And before you know it, your brilliant point gets lost.


Here’s the good news: confidence in English isn’t something you’re born with.

It’s a skill—and it can be learned.

Let’s break down the essential building blocks of confident language in pharma, and how you can start using them today.





1. Own Your Message with Strong Verbs


Think about these two sentences:


“I just wanted to quickly share a few things that might help.”


“Let me walk you through three key points that will support our next decision.”



Which one sounds more confident?


Strong verbs make you sound like you believe in your message—and that belief is contagious.


Here are some verbs that signal confidence in pharma communication:


demonstrate (instead of “show”): The data demonstrate a clear dose-response relationship.


recommend (instead of “suggest”): I recommend we proceed to the next phase.


highlight (instead of “point out”): Let me highlight the potential risks flagged in the report.


clarify (instead of “explain”): I’d like to clarify how the signal detection process works.


address (instead of “talk about”): We’ll address the feedback from the regulator in section 2.



Want to go further? Keep a list of verbs that appear in SOPs, meeting minutes, inspection reports, and slide decks. These are the words pharma professionals trust.





2. Drop the “Sorry Syndrome”


Many non-native speakers—especially high-achievers—start with:


“Sorry, my English isn’t very good.”


“Sorry if I make a mistake.”


“Sorry, maybe this is a stupid question…”



These apologies might seem polite, but they undermine your credibility.


Instead, flip the script. Replace “sorry” with neutral or confident alternatives:


“Let me rephrase that.”


“Let me double-check my understanding.”


“Could you clarify that last point for me?”



And if you're unsure, don’t apologize for it. Own your growth:


“English isn’t my first language, but I’m working on being clearer.”


“I want to make sure I understood this correctly—here’s what I heard…”



You don’t need perfect grammar. You need presence.





3. Simplify Without Sounding Simple


Scientists often fear that “dumbing it down” will make them sound less smart.


But here’s the truth: clear is not the same as basic.


You can simplify complex ideas without losing precision. How?


Use shorter sentences: Avoid long, winding structures. Stick to one idea per sentence.


Use clear transitions: Words like however, therefore, as a result, on the other hand guide your listener through your logic.


Use technical words when needed—but explain them briefly if your audience is mixed:


“We used the MedDRA coding system—basically a standardized language for adverse events.”




Confident communicators don’t hide behind jargon. They build bridges with their words.





4. Sound Certain (Even When You’re Not 100% Sure)


Pharma decisions often involve risk, ambiguity, and evolving data.


Use strategic phrases that show you’re informed and thoughtful:


“Based on the current evidence, our assumption is…”


“The most probable explanation is…”


“We’re seeing a trend toward... but we’re still collecting more data.”


“We’ve ruled out X and Y. The next logical step is Z.”



Avoid weak fillers:


“Maybe,” “I think,” “sort of,” “a bit,” “I’m not sure, but…”



These erode your credibility. Try instead:


“From what I’ve seen…”


“What we’ve observed so far…”


“One perspective could be…”



You’re not pretending. You’re positioning your insights within the frame of scientific uncertainty—and that is confidence.





5. Rehearse, Don’t Just Read


Here’s the deal: confidence is 50% preparation, 50% delivery.


You can write a flawless email, summary, or slide deck—but if your spoken delivery is flat, rushed, or hesitant, your message loses power.


So rehearse like a pro. Especially for high-stakes moments:


Team meetings


One-on-ones with your manager


Presenting at cross-functional or regulatory meetings


Explaining decisions in safety review boards or inspections



Practice:


Reading key messages aloud


Recording yourself and playing it back


Timing your responses to keep them sharp and on point



Rehearsal isn’t just about memorization. It’s about building muscle memory in your English.





6. Watch Your Voice, Pace, and Pauses


Here’s something few people will tell you:


How you say things often matters more than what you say.


In pharma, where people speak fast and use complex terms, slowing down and pausing can make all the difference.


Try this:


Drop your voice at the end of a sentence to signal completion.


Pause between key points. It gives your audience time to absorb.


Avoid rushing—even if you're nervous.



Your pace and tone communicate calm authority. Even if your vocabulary isn’t perfect, your delivery can inspire confidence.




7. Learn “Power Phrases” for Pharma Conversations


Want a shortcut to confident communication?


Memorize a few professional, go-to expressions that fit your daily context.


For meetings:


“Let’s align on the next steps.”


“To clarify, are we saying that…?”


“That’s a great point—can we build on that?”



For presentations:


“Let me walk you through this slide.”


“Here’s what the data tell us.”


“The key takeaway here is…”



For emails:


“As discussed, I’m following up on…”


“Please find the attached report for your review.”


“I look forward to your feedback.”



Having these phrases ready saves mental energy—and keeps your communication consistent.





Final Thoughts: Confidence Is a Language Habit


The more you practice confident language, the more natural it becomes.


It’s not about perfect grammar or a native accent.

It’s about being heard. Being understood.

And being seen as a competent, credible pharma professional.


Start small:


Change one weak phrase into a strong one.


Rehearse one answer before your next meeting.


Use one power verb in your email today.



These micro-habits add up.

And soon, the language of confidence won’t just be something you study.

It’ll be the way you show up—every day, in every interaction.



 
 
 

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